Politique d’expédition

  

Furzima Pets Shipping Policy

At Furzima Pets, we are committed to delivering quality pet products quickly, safely, and reliably. Please review our Shipping Policy to understand how we process and ship your orders.

Order Processing

  • Processing Time: 1–2 business days (excluding weekends and holidays).
  • Once your order has been processed, you will receive a confirmation email containing your order tracking information.

Shipping Methods & Delivery Times

Furzima Pets ships worldwide. Delivery times may vary depending on your country and the shipping method selected at checkout.

Standard Shipping (Free on orders over $50)
Estimated delivery: 5–7 business days

Expedited Shipping
Estimated delivery: 2–4 business days
Shipping charges are calculated at checkout.

Express Shipping
Estimated delivery: 1–2 business days
Shipping charges are calculated at checkout.

Please note that delivery times are estimates and may vary depending on your location, customs clearance, carrier delays, weather conditions, holidays, or other unforeseen circumstances.

Shipping Rates

  • Orders under $50: Flat-rate Standard Shipping of $4.99
  • Orders of $50 or more: Free Standard Shipping
  • Expedited and Express Shipping rates are calculated at checkout based on your destination and order weight.

Order Tracking

Once your order has shipped, you will receive an email with a tracking link so you can monitor your shipment every step of the way.

International Shipping

Furzima Pets proudly ships to customers around the world. International shipping times and costs vary by destination. Please note that customs duties, taxes, import fees, and other charges imposed by your country are the responsibility of the customer unless otherwise stated at checkout.

Shipping Address Changes

If you need to update your shipping address, please contact us within 24 hours of placing your order.

Email: admin@furzima.com

Missing, Damaged, or Lost Packages

If your package is lost, damaged, or does not arrive as expected, please contact us within 7 days of the estimated delivery date.

Email: admin@furzima.com
Phone: 612-497-5395

Our team will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

Holiday Shipping

During holidays and other peak shopping seasons, processing and delivery times may be longer than usual. We encourage customers to place orders early to help ensure timely delivery.

Contact Us

If you have any questions about this Shipping Policy or your order, we're here to help.

Email: admin@furzima.com
Phone: 612-497-5395

Thank you for choosing Furzima Pets. We appreciate your trust and are committed to providing a smooth shopping experience and exceptional service for pets and pet parents around the world.